Meet & Greet: Winair Enhances the Passenger Experience in the Caribbean

With the launch of its Winair Meet & Greet service, Windward Island Airways International (WINAIR) N.V. is offering passengers a new, more seamless and personalized way to travel. Rolled out through an exclusive partnership with Five Stars, the service is designed to improve passenger reception and airport connections at Sint Maarten and Saint Barthélemy airports. Enhancing the customer experience, ensuring smooth and efficient airport connections, and maintaining the highest standards of service in compliance with aviation industry regulations—these are the objectives that guided the launch of the new Winair Meet & Greet service. “It was a natural choice for Winair to select Five Stars as our service provider,” said Hans van de Velde, CEO of Winair. “We share a long-standing relationship built on trust, professionalism, and a commitment to our customers’ comfort and satisfaction.” Designed to support passengers throughout their transit, the Meet & Greet service offers a personalized welcome, dedicated assistance, priority baggage handling, and a reserved area to relax while waiting for connecting flights to their final destination. The aim is to make every airport step simpler and more stress-free. The new service is available for booking on winair.sx and is exclusively offered to Winair passengers transiting through Sint Maarten (SXM) and Saint Barthélemy (SBH) airports. Through this initiative, Winair continues to strengthen its promise of reliable, seamless, and authentic Caribbean connectivity, delivering a travel experience that reflects the region’s warmth, hospitality, and attentiveness to travelers’ needs. Photos credit: © Juline Dortu.